Modernizing Processes
SPECIALIZED
SOFTWARE
for
DATA-DRIVEN
OPERATIONS
Most recently, I have been working with a specialized team to design and build custom software for the cargo shipping and marine industry. The company, Seaspan Corporation, is a worldwide leader in independent containership management and ownership, with multi-billion dollar annual revenue and hundreds of employees. Yet, many of their core business processes relied on email threads and spreadsheets to track and manage work. While these methods had served their needs in the past, Seaspan’s leadership recognized a growing need for more specialized software and tools to maximize efficiency and accuracy.
My role as the Lead Digital Product Designer was focused on translating internal business workflows into a cohesive custom application for the business. I worked closely with a team of 5 developers, and multiple stakeholders and executives from various departments including accounting, finance, logistics, sales, and marketing. In addition to full-cycle experience and interface design, I also helped our own team to establish a development process using Agile methodologies and Jira, and also created an online design system and style guide for the business to use.
Here are just some of the features and sections of the app which I designed:
CUSTOMER INFO
Includes summary of recent activity and news, supply and spending data, and files such as agreements and contract history.
FILE STORAGE
& SEARCHIncludes customized file upload solution with categories, tags, and filters. Ability to search for files or text within files, and manage files directly within the app.
DESIGN SYSTEM
& STYLE GUIDESCreation of color palettes, a full component library, site architecture diagrams, and various user flows.
In addition to full style guides created in Figma, I also crafted an online style guide for developers and other team members to reference as needed.